Privacy Policy

Effective Date: Aug 27, 2026

Welcome to Iibzo. We are committed to protecting your privacy and ensuring you have a positive experience on our e-commerce application. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our mobile application and website (the "Service").

1. Information We Collect

When you use the Iibzo app or website, we may collect the following types of information:

• Personal Data: We may ask you to provide certain personally identifiable information that can be used to contact or identify you, such as your Name, Email Address, Phone Number, and Shipping Address.
• Usage Data: We collect data on how the Service is accessed and used, including your device type, IP address, operating system, and app interactions.
• Location Data: With your explicit permission, we may collect location information to optimize delivery services.

2. How We Use Your Information

We use the collected data for various purposes:

• To provide, operate, and maintain our Service.
• To process and fulfill your orders, including deliveries and returns.
• To notify you about changes to our Service, order status, and promotional offers.
• To provide customer support.
• To monitor the usage of our Service and detect, prevent, and address technical issues.

3. Data Security and Retention

The security of your data is important to us. We use commercially acceptable means to protect your Personal Data, including encryption. We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.

4. Third-Party Services

We may employ third-party companies and individuals to facilitate our Service (e.g., payment processors, delivery partners, and analytics providers). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. Account Deletion and Data Rights

You have the right to access, update, or request the deletion of the personal information we have about you. If you wish to delete your account or personal data, you can do so within the app settings or by contacting our support team at the email provided below.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: iibzoonline@gmail.com
• Website: www.iibzo.com